Order Cancellation
At Mekamos Store, we understand that plans can change, and you may need to cancel an order. Our cancellation policy aims to be flexible while ensuring prompt order processing.
How to Cancel an Order
To cancel your order, please contact us as soon as possible. Orders can only be canceled if they have not been processed and shipped.
Cancellation Requests
To request a cancellation, contact our customer service team:
- Email: [email protected]
Include your order number and reason for cancellation in your request.
Cancellation Timeframe
If you wish to cancel your order within 24 hours of placing it, we will cancel it and issue a full refund.
Custom Orders
Custom-made products are non-cancellable once the production process begins. Please ensure all details are correct before finalizing a custom order.
Refunds for Canceled Orders
Refunds for canceled orders will be processed within 7-10 business days to the original payment method used at the time of purchase.
Contact Us
If you have any questions about our cancellation policy, please contact us:
- Email: [email protected]
- Address: 169 Main St, Farmingdale, NY 11735, USA
Thank you for choosing Mekamos Store. We appreciate your business and are here to assist with any concerns.